RingCentral

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3,435 reviews
  • 9 profiles
  • 32 categories
Average star rating
4.3
#1 in 12 categories
Grid® leader
Serving customers since
1999
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RingEX

1,517 reviews

AI-powered communications that redefines customer engagement for modern teams.

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RingCentral Events

1,003 reviews

Create engaging webinar and event experiences with RingCentral Events. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

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RingCentral Video

505 reviews

Modern messaging for modern teams

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RingCentral Contact Center

243 reviews

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

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RingCX

124 reviews

RingCX is an AI-powered CCaaS solution offering effortless omnichannel customer experiences across voice and 20+ digital channels powered by AI before, during, and after interactions.

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RingCentral AI Receptionist (AIR)

43 reviews

RingCentral AIR™ is a 24/7 generative AI phone agent designed to handle routine calls, books appointments, captures leads, routes inquiries, and even send texts—all in a natural, human-like tone.

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RingCentral Engage Digital

0 reviews

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RingCentral Engage Voice

0 reviews

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RingCentral AI Conversation Expert (ACE)

0 reviews

Analyze every conversation with powerful AI, Unlock value from every customer interaction, automatically keep CRMs up to date, and provide on-the-spot AI coaching tips.

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RingCentral Reviews

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Profile Name
Star Rating
2223
861
186
67
98
Adam H.
AH
Adam H.
Head of Human Resources OperationsMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Unified Omnichannel + AI Summaries That Streamline Outreach

The biggest win with RingCX is the unified omnichannel workspace combined with its built-in AI. Having voice, SMS and digital channels in one single pane of glass completely eliminates the friction of switching between tabs. When a call comes in, the CRM screen pop instantly gives me the prospect's full history before I even say hello. Plus, the automated AI summaries log the post-call notes directly into our CRM. It turns a messy outreach process into a high-speed, frictionless workflow, saving our team hours of manual data entry every week.
Daniel B.
DB
Daniel B.
Operations ManagerMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy on Desktop and Phone, But Device Limits Hold It Back

It’s easy to use on both desktop and phone.
RA
Roshni a.
Marketting ManagerMarketing and AdvertisingMid-Market (51-1000 emp.)
10/23/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

ringex brings team communication and call management together

RingEX makes our marketing calls, team messaging, voicemail, and call history all accessible from a single platform. For Poles Magic, I have it set up to communicate campaign developments to our partners, and to follow up with them and contacts throughout the day. Its user interface is relatively simple to learn, and the call quality is mostly dependable. Integrating with other business software minimizes the switching back and forth.

About

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HQ Location:
Belmont, CA

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@RingCentral

What is RingCentral?

RingCentral, Inc. (NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral delivers intelligence at every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.

Details

Year Founded
1999
Ownership
NYSE:RNG