Retention.com

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408 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2019

Profile Name

Star Rating

295
93
12
3
5

Retention.com Reviews

Review Filters
Profile Name
Star Rating
295
93
12
3
5
Ivy P.
IP
Ivy P.
Marketing Assistant
01/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Strategic Email Platform with Revenue Focus

I really like Retention.com's revenue-first dashboard because it organizes everything around what's making profit, not just what's being opened. It's an email platform that actually cares about the pipeline. The support and strategic guidance are also really helpful, as their team actively helps us think through flow strategy, test new ideas, and optimize based on what's working. It feels like having a strategist on the team.
Joana V.
JV
Joana V.
01/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Turns Anonymous Traffic into Real Opportunities

I appreciate Retention.com for its ability to turn anonymous contacts into good users. It helps us transform traffic that we would normally lose into real opportunities, allowing us to follow people who are actually interested. The initial setup was very easy.
Toby B.
TB
Toby B.
01/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Expands Audience Without Extra Spend

I like that Retention.com expands our addressable audience without extra traffic spend and solves the problem of us paying for traffic that leaves without identifying itself, so we can market to it again. Plus, the initial setup was easy for our team.

About

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HQ Location:
Austix, TX

Social

What is Retention.com?

Retention.com is the industry-leading Shopify e-commerce solution for increasing revenue. E-commerce stores lose a total of $18 billion every year in potential revenue, simply because shoppers leave before checking out. With Retention.com, shopping cart abandonment becomes a thing of the past.We enable email-based retargeting so that brands can re-engage lapped audiences and grow their email lists for the future. On the outside, Retention.com is a magic wand that makes money fall from the sky.At our core, we are a data company.

Details

Year Founded
2019
Website
retention.com