Retention.com

Show rating breakdown
408 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2019

Profile Name

Star Rating

295
93
12
3
5

Retention.com Reviews

Review Filters
Profile Name
Star Rating
295
93
12
3
5
Jason S.
JS
Jason S.
MemberSmall-Business (50 or fewer emp.)
06/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Retention for the win. Or at least we thought?

It does what it says it does to a certain extent, but for us the juice wasn't worth the squeeze. Pros are recovering a few lost shoppers. Cons are platform costs and damage to your deliverability and domain reputation. We also found lower conversion and engagement and misleading attribution claims.
Jeffrey R.
JR
Jeffrey R.
FounderSmall-Business (50 or fewer emp.)
04/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Insightful Visitor Tracking Helping Solo Founders Generate Leads

|RB2B
RB2B is a genuinely interesting and insightful tool for me as a solo founder running a consultancy. It lets me see who’s visiting my website and where they work (as long as they have a few required components active on their end), which is helpful for lead generation and business development.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
04/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Quality Contact Data and Clear Website Traffic Insights

|RB2B
Helps identify traffic to our site and provides quality data around those contacts

About

Contact

HQ Location:
Austix, TX

Social

What is Retention.com?

Retention.com is the industry-leading Shopify e-commerce solution for increasing revenue. E-commerce stores lose a total of $18 billion every year in potential revenue, simply because shoppers leave before checking out. With Retention.com, shopping cart abandonment becomes a thing of the past.We enable email-based retargeting so that brands can re-engage lapped audiences and grow their email lists for the future. On the outside, Retention.com is a magic wand that makes money fall from the sky.At our core, we are a data company.

Details

Year Founded
2019
Website
retention.com