Retention.com

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408 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2019

Profile Name

Star Rating

295
93
12
3
5

Retention.com Reviews

Review Filters
Profile Name
Star Rating
295
93
12
3
5
Jack D.
JD
Jack D.
Marketing CoordinatorSmall-Business (50 or fewer emp.)
01/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Empowers Outreach with Data-Driven Signals

I find Retention.com's data aspect really valuable. We don't send through Retention.com but receive data from it, which majorly helps with our outreach. Getting a good return on investment is evident, with a clear difference in results when using Retention.com versus not using it. This is mainly due to having access to signals and data on the people we're prospecting. I know many who use Shopify and ecom platforms find it extremely useful, even though we don't use those, we still benefit a lot. The setup was really easy—just making an account and either using short codes or possibly a plugin—and once activated, it started collecting data right away without any disconnections.
Weronika N.
WN
Weronika N.
Freelance Marketing and SalesConsultingSmall-Business (50 or fewer emp.)
01/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Lead Generation with Speed

I like the speed at which I can turn website traffic into usable data and drive revenue. Setting up Retention.com was super easy, and it offers a more effective solution for on-site data, which is why we switched to it.
Tom H.
TH
Tom H.
Internet Marketing AssistantSmall-Business (50 or fewer emp.)
01/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Contact Quality Varies, and Pricing Feels High Without Consistent Results

Retention.com makes it easier to identify some anonymous website visitors without relying entirely on form fills. Setup is relatively straightforward, and once it’s running, contacts begin appearing with minimal ongoing effort. It integrates well with existing email and CRM tools, which makes it easier to test within an existing marketing workflow.

About

Contact

HQ Location:
Austix, TX

Social

What is Retention.com?

Retention.com is the industry-leading Shopify e-commerce solution for increasing revenue. E-commerce stores lose a total of $18 billion every year in potential revenue, simply because shoppers leave before checking out. With Retention.com, shopping cart abandonment becomes a thing of the past.We enable email-based retargeting so that brands can re-engage lapped audiences and grow their email lists for the future. On the outside, Retention.com is a magic wand that makes money fall from the sky.At our core, we are a data company.

Details

Year Founded
2019
Website
retention.com