respond.io

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568 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2017
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respond.io Reviews

Review Filters
Profile Name
Star Rating
516
43
3
1
5
Ayman S.
AS
Ayman S.
Microbiology SeniorSmall-Business (50 or fewer emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: In-app

The only platform that connected WhatsApp, meta and TikTok in one inbox for our team.

The only platform that connected WhatsApp, Instagram, Facebook and TikTok in one inbox for our team. It helped us a lot.
Arsen D.
AD
Arsen D.
CEO | Co-FounderMid-Market (51-1000 emp.)
10/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy AI Agent Deployment Across Channels

I really appreciate their customer support—it's super easy to get in touch, hop on a call to get questions answered, or use their AI Copilot to optimize our setup. The UI is clean, intuitive, and easy to navigate. On top of that, they consistently roll out new features and genuinely listen to user feedback to meet our needs.
Roadway Defense R.
RR
Roadway Defense R.
Business Owner & Operations ManagerSmall-Business (50 or fewer emp.)
10/16/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Platform for Managing Customer Conversations and Team Communication

What I like best about respond.io is its **centralized inbox and automation features**. It makes managing customer conversations across multiple channels much easier. The interface is clean, user-friendly, and helps our team stay organized, respond faster, and manage customer communication more efficiently.

About

Contact

HQ Location:
Kuala Lumpur, Malaysia

Social

What is respond.io?

Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In June 2026, respond.io raised $62.5 million in Series B funding to expand into North America and Europe, led by Camber Partners with participation from Endeavor Catalyst and existing investors. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.

Details

Year Founded
2017
Website
respond.io