respond.io
568 reviews
- 1 profiles
- 3 categories
Average star rating
4.8
Serving customers since
2017
respond.io Reviews
LA
LUIS DONALDO MIGUEL A.
CUSTOMER SUPPORTMid-Market (51-1000 emp.)Lightweight, Fast, and Always Updated—Perfect for Quick Customer Support
I really like that you can have multiple client chats assigned to your user. It’s also great that you can transfer a chat to another user so easily, and overall the experience feels very user-friendly. Another feature I appreciate is the tool that helps you correct your grammar. That’s a lifesaver, and I find myself using it a lot.
CC
Call C.
Coordinador Call CenterSmall-Business (50 or fewer emp.)Intuitive platform for broadcasts, templates, and integration with WhatsApp
I like the ease of sending broadcasts to clients, as well as how simple it is to create templates and snippets. I also value how accessible and intuitive the interaction with the platform is overall. It allows integration with different applications like WhatsApp. The platform's AI would be very useful.
LM
Lester M.
Ejecutivo de ventasSmall-Business (50 or fewer emp.)Easy to use and organizes your messages, but notifications sometimes fail
It is very easy to use, plus it's an app where you can have all your messages organized
About
What is respond.io?
Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In June 2026, respond.io raised $62.5 million in Series B funding to expand into North America and Europe, led by Camber Partners with participation from Endeavor Catalyst and existing investors. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.
Details
Year Founded
2017
Website
respond.io