respond.io

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568 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2017
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516
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respond.io Reviews

Review Filters
Profile Name
Star Rating
516
43
3
1
5
Kefeyin  H.
KH
Kefeyin H.
Marketing staffMid-Market (51-1000 emp.)
10/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

My experience is wonderful

What I like mostly is the fact that I can respond to messages on all social media platforms on 1 platform which is respond IO
Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Verified Current User
Review source: In-app

satisfying and good

one platform for all the accounts makes communication easier
Omar  M.
OM
Omar M.
implementador de Proyectos.Apparel & FashionSmall-Business (50 or fewer emp.)
09/28/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Seamless Communication, AI, and 24/7 Support: A Platform that Drives Quality Leads.

The ease of the tool for having effective communication with all our clients daily and the fluidity of the platform, the support tools for our users, the AI included for the benefit of attending to our clients, and the best part is that all this combines with support in marketing topics for lead generation and excellent data delivery through Capi to our accounts on Meta; the Capi topic generates better-qualified leads, ensuring a faster return on investment, as we now have better leads that convert more quickly into our clients. Additionally, the support is extraordinary, available 24/7 not only with messages but also with calls when necessary and continuous meetings. During the implementation, they were very good, providing support throughout the month with constant video calls, truly excellent service. Another important point is the platform's speed for heavy workloads; with more than 2,000 clients and different workflows working simultaneously, the platform's speed and all the tools have been a very good experience.

About

Contact

HQ Location:
Kuala Lumpur, Malaysia

Social

What is respond.io?

Respond.io is an AI-powered platform that helps businesses maximize leads and enable sales over chat. By leveraging every conversation as an opportunity for business growth, the platform empowers over 10,000 brands across the globe to seize those opportunities faster. In June 2026, respond.io raised $62.5 million in Series B funding to expand into North America and Europe, led by Camber Partners with participation from Endeavor Catalyst and existing investors. From its headquarters in Malaysia, respond.io continues to innovate and advance the future of customer conversations.

Details

Year Founded
2017
Website
respond.io