I give this system a 5-star rating. The system is professional and user-friendly, and I really appreciate the support team. I also want to thank the facilitator, Akhila Bayi she is the best.

Ability to have multiple agents, ability to follow up with clients, ability to connect multiple channels

First of all, the UI is sleek and easy to figure out. My many different channels have been easy to connect from the beginning. The site has been live and we have not had site downtime or trouble in the 3 months we have used the product. The pricing is completely fair and through the platfrom we have been able to convert multiple leads to sales leading to our best performing month ever as a company. Respond.io onboarded us quickly and also quickly scheduled a technical call when we needed further support. The AI agents where easy to set up and have been life savers. They buy us time responding intelligently to leads until our team of salespeople can step in for a deeper conservation.