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Repairdesk

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25 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2015
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Repairdesk Reviews

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Profile Name
Star Rating
18
6
1
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0
Craig F. L.
CL
Craig F. L.
Electronic Specialist at Uptown Phone Repairs
06/30/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Repairdesk The best system I have used.

I have been using this system for almost 3 years and it is undoubtedly one of the best that has adapted to my work place. It has a very user-friendly interface, and this system allows me to promptly and professionally attend all my clients who have problems. with your devices or with a particular program. This system also allows me to be able to automate certain processes that will speed up and improve customer service a little, this I certainly like a lot because it is a great help that only Repairdesk provides.
Josef J. C.
JC
Josef J. C.
Software Engineer at Itown Repair
05/14/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

My perfect ally to serve my clients.

I really like this system because it has a very professional technical support team capable of attending at any time of the day, in fact, they are very versatile and prepared when dealing with an eventuality. Once you acquire the system, you start with the complete training process according to the time you have available. I like it a lot because this program has many functions that will be very useful, but to understand everything, it is necessary to go through the learning process. With this system my business could scale to another level, allowing you to be able to make the necessary modifications that you deem convenient, always with the supervision of the technical support team. RepairDesk has an interface in which allows the user to understand each of the processes, this system has a reasonable price, and I can also point out that this system is very fast able to cover all the needs of the company. I love this system because it allows me to handle all the invoices and payments, allowing me to have these functions at hand through its platform.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
04/08/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Not an awful system

Ticket system, easily edit tickets and parts used for tickets, automated messages, cayan ontergration.

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HQ Location:
Wilmington, US

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What is Repairdesk?

RepairDesk (https://www.repairdesk.co) is a cloud-based point-of-sale (POS) and inventory management software specifically designed for small to medium-sized electronics repair shops. By integrating capabilities such as repair ticketing, inventory tracking, multiple store management, and customer relationship management, RepairDesk aims to streamline and automate various aspects of repair shop operations. This platform provides tools for overseeing repairs, managing sales, and maintaining customer engagement, making it easier for businesses to grow efficiently. RepairDesk also offers various integrations with popular services and hardware, enhancing its utility and adaptability to different business needs. Whether it's handling invoices, processing payments, or generating detailed reports, RepairDesk supports repair shops in keeping operations running smoothly and effectively.

Details

Year Founded
2015