Repairdesk

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43 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2015
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Repairdesk Reviews

Review Filters
Profile Name
Star Rating
35
7
1
0
0
Verified User
U
Director and Owner
Small-Business (50 or fewer emp.)
5/5

The software offers an easy workflow and customizable setup that effectively meets user needs, particularly excelling in Shopify integrations and ticketing systems. The performance of web tools is also reported to be very good.

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STOP TO FIX B.
SB
STOP TO FIX B.
ManagerSmall-Business (50 or fewer emp.)
11/04/2026
Validated Reviewer
Review source: Organic

Quick, Excellent Support, Easy To Use

RepairDesk is incredibly easy to use and clearly designed with repair shops in mind. Honestly, it couldn't get much better! It saves us so much time and makes our daily operations much easier. One of our favorite features is the automated messaging system. Whenever we change a ticket status, RepairDesk automatically sends an email or text message to the customer, so we don't have to spend time calling everyone with updates. The automatic follow-up message after completing a ticket has also helped us tremendously in getting more customer reviews. Overall, RepairDesk has made our workflow much more efficient, saved us countless hours, and helped us grow our business. Highly recommended for any repair shop!
Adams .
A
Adams .
Sales AdvisorSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Versatile, Constantly Improving, and Backed by Responsive Support

How versatile it is and that it is always improving with updates and constant support.

About

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HQ Location:
Wilmington, US

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What is Repairdesk?

RepairDesk (https://www.repairdesk.co) is a cloud-based point-of-sale (POS) and inventory management software specifically designed for small to medium-sized electronics repair shops. By integrating capabilities such as repair ticketing, inventory tracking, multiple store management, and customer relationship management, RepairDesk aims to streamline and automate various aspects of repair shop operations. This platform provides tools for overseeing repairs, managing sales, and maintaining customer engagement, making it easier for businesses to grow efficiently. RepairDesk also offers various integrations with popular services and hardware, enhancing its utility and adaptability to different business needs. Whether it's handling invoices, processing payments, or generating detailed reports, RepairDesk supports repair shops in keeping operations running smoothly and effectively.

Details

Year Founded
2015