We run a computer repair and MSP business, and before switching to RepairDesk, we relied on Google Forms, Google Sheets, and other tools we built ourselves. While those solutions were great because they were free, they simply couldn’t offer all the features and functionality of a true repair ticketing system. Even though we probably only use 10% or less of what RepairDesk has to offer, it has been great having a professional, all-in-one platform that brings everything together in one place. Instead of spending our time building, maintaining, and managing our own systems, we can focus more on running our business and taking care of our customers. One thing that really stands out is how involved the owner is. He is very active and clearly cares about his company, his customers, and the success of the businesses that rely on RepairDesk. It’s refreshing to see an owner who takes such a genuine interest in his product and the people using it. RepairDesk offers far more than we may need today, but having those tools and capabilities available as our business grows is a huge plus. Overall, we're very happy with RepairDesk and would recommend it to any computer repair business looking to streamline operations, stay organized, and make day-to-day life a little easier. **Five stars from us!**

I really like how RepairDesk makes running our shops effortless by handling everything from repair ticketing and SMS services to major integration options and inventory management. The POS checkout process is fast and its flow is very easy to use. The system keeps detailed records of every customer, saving us a lot of time, and the initial setup was super easy with the support team's help. I don't want to switch to anything else after using it for five years.

The seamless way visitors to my website can fill in a RepairDesk form via a widget on my pages and become leads in RepairDesk is fantastic. Then to be able to print tickets to identify devices for repair and send texts and emails is priceless. All this backed up by great support staff who work hard to make it easy for you.