The ease of use and how intuitive it is. As well as the support we have received from the software and, of course, from customer service. The integration with our systems has also been easy to manage.

I like how easy it is to work on many products at the same time. Previously I could only modify attributes at a sub-category level, but now with Plytix I can update attributes to any product in any category, and changing category to another or multiple categories is also simple. Being able to upload a single CSV with product details and the content elements is so much easier instead of me having to prepare several CSVs and wait for someone else upload them. I also appreciate how easy it is to link media elements so we can be efficient and have one document or image linked to multiple products. The filters also make it easy to target the products that need improvement which is helpful when your catalog has 80,000 products. Onboarding was also super fast. We were up and running in only a couple of weeks, and our developer easily integrated Plytix attributes into our web platform. The bonus value for us was having channel feed management built-in for a small cost upgrade. We previously had a third party, but now this feature is rolled in and easy to manage our 15+ channel feeds including Amazon and eBay.

I like the usability of Plytix, its company philosophy, and the close, simple, and effective treatment. I value that they listen to customers, are willing to improve the service and product, and consider additional needs for future developments. The value proposition seems clear to me: managing product information, including images, with a fairly versatile structure to organize it and decide where to send it. I find it easy to incorporate new people to integrate and use the tool. I also like having all our products on a single platform, easily accessing information, and having updated data from the source systems. The team helped us with the initial setup, and communication with Nuria is very smooth; she helps us resolve the doubts and problems we encounter. Additionally, we chose Plytix because their commercial offer was more attractive and met our needs.