I’d say it’s the features overall. For example, the user experience and interface, as well as how easy it is to handle reimbursements. Whatever you need to do, you know it’s going to be straightforward and easy.
What I like most about Payhawk is that they're present when we need help, and that's great. I had an issue where my employees were not able to login even after the verification was done, and I requested support to help me with that. They were able to resolve it as soon as possible. I also had an issue with importing the report on physical and virtual card status, but now I can download it from my end. I had an issue with a fund transfer too, and I received the fund. Overall Payhawk is good.