It is a customisable tool with a nice finish that allows for most users to act initiatively

The user experience is easily one of the best supplier onboarding systems on the market right now. Beyond that, the implementation team was extremely knowledgeable and supportive. The continued support after go-live has also been unlike anything we experienced with our legacy systems. They integrate seamlessly with our ERPs, and whenever we’ve needed something custom, their team has been quick to build it. They’re also at the forefront of bringing the power of AI into the tool, which aligns well with our company’s AI ambitions. Overall, we’ve seen a sharp increase in user adoption thanks to how easy it is to use.

What stands out most about Omnea is how easy it is to get up and running without sacrificing flexibility. The setup process was straightforward and intuitive, and the platform is very user-friendly - both for administrators and for end users. It didn’t require heavy technical involvement to configure, which made adoption across the team much smoother. At the same time, Omnea offers a high level of customization. We were able to tailor workflows, fields, and processes to match our specific procurement needs rather than having to adapt to a rigid system. That balance between simplicity and flexibility is hard to find. Another major highlight is the Omnea team itself. They were incredibly hands-on during implementation, helping us think through best practices, configure the system effectively, and ensure we were set up for success from day one. Their responsiveness and willingness to iterate with us made a big difference. Ongoing support has also been excellent - quick, knowledgeable, and genuinely invested in helping us get the most out of the platform. It feels like a true partnership rather than just a vendor relationship. Overall, Omnea combines ease of use, strong configurability, and top-tier support, which has made it a great fit for our team.