Availability, courtesy, and competence

Lightweight tool with robust backend that provides great service to MSP engineers and IT managers alike. Excellent during projects of all kinds when onboarding new clients or providing support for existing.

When compared to othe roptions, Ninja has been a much easier and understanable system to use. The core requirments just work, reliably, and constantly, with constant new feature aditions and communication for support. Setup was simple, like many of these products, one installer and your done. The scripting and API optiosn allow you to go pretty far with automation and integration outside fo the day to day task through the UI.