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Moneypenny

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49 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

34
9
5
0
1

Moneypenny Reviews

Review Filters
Profile Name
Star Rating
34
9
5
0
1
Robin S.
RS
Robin S.
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Fast, Reliable Voicemail Transcriptions and Instant Email Alerts

The email messages come through quickly and consistently after a call comes in. I never have to worry about being away and missing any messages. All the voicemails are translated well and thoroughly~ I also like the holiday reminders they send out!
Verified User
G
Verified User
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Outstanding 24/7 Human Answering Service

I use Moneypenny for my answering service, which is super helpful because having calls answered by a human means they can understand certain scenarios better than an AI answering service. Their portal is very easy to use, and I like what they have to offer for my travel agency. They're available twenty-four seven to answer my calls, and it's really easy to route calls to them through my business phone system. I have recommended Moneypenny to fellow travel advisors, and I wouldn't change anything about their services. I think they are an excellent company to utilize.
Verified User
G
Verified User
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Essential for 24/7 Operations, But Needs Spell Check

I use Moneypenny to answer calls for my work, and I've been with them for a few years. One thing I really like is their ability to answer phones after hours, which helps us be available 24/7. They also send emails of the calls to us, which cuts down on time.

About

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HQ Location:
Georgia, USA

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What is Moneypenny?

Moneypenny is the leading customer conversations partner for businesses across the US and UK, combining exceptional people with proprietary AI technology to deliver trusted caller experiences at scale. With more than 25 years of experience and over 180 million conversations handled, Moneypenny understands where automation adds value and when only a real person can deliver the empathy, judgment, and trust that builds lasting customer relationships.

Details

Year Founded
2000