Moneypenny

Show rating breakdown
52 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

36
9
6
0
1

Moneypenny Reviews

Review Filters
Profile Name
Star Rating
36
9
6
0
1
Aaron W.
AW
Aaron W.
Strategy Director &Financial ServicesSmall-Business (50 or fewer emp.)
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Call Handling for Big and Small Companies

I like Moneypenny's phone answering services and their customer service receptionists. The call center receptionist is the most valuable aspect for me, as it's important to always have someone answer the call, preventing it from just ringing and going to voicemail, which could cause a loss in revenue and wasted ad spend. I appreciate their services for answering calls from clients as a virtual receptionist, and their pricing was affordable.
AS
Ayesha S.
07/10/2026
Validated Reviewer
Review source: Organic

Great service with 24-hour coverage

They're just easy to work with. The people who manage our accounts are always super pleasant, so it makes navigating any changes pretty easy.
Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
07/08/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy-to-Update Scripts That Deliver Exactly What I Need

There script is easy to update, making sure I get exactly the information I need.

About

Contact

HQ Location:
Georgia, USA

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What is Moneypenny?

Moneypenny is the leading customer conversations partner for businesses across the US and UK, combining exceptional people with proprietary AI technology to deliver trusted caller experiences at scale. With more than 25 years of experience and over 180 million conversations handled, Moneypenny understands where automation adds value and when only a real person can deliver the empathy, judgment, and trust that builds lasting customer relationships.

Details

Year Founded
2000