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Moneypenny

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48 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2000

Profile Name

Star Rating

33
9
5
0
1

Moneypenny Reviews

Review Filters
Profile Name
Star Rating
33
9
5
0
1
Verified User in Information Services
PI
Verified User in Information Services
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Easy to Use With Flexible Plans and On/Off Control

It’s easy to use, and I like that I can turn it off and on as often as I want. The plans are flexible, too. The dashboard allows your team to review messages as soon as calls come in.
Jenny S.
JS
Jenny S.
Senior Paralegal / Office Manager
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Affordable After-Hours Call Messages, but Accuracy Can Vary

They are affordable and send us emails with the messages from calls received after hours which enables us to respond quickly if necessary.
Verified User
G
Verified User
07/21/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Efficient Reception Service, Boosted Client Engagement

I find Moneypenny's service invaluable for ensuring that all our calls are answered, which is crucial for helping as many people as possible and taking in more clients. The service allows calls to be answered by a real person, which saves us time and helps us address each person's needs effectively. I particularly value the messages we receive after a call, as they provide detailed information about the caller's expectations and mood, helping us prepare for callbacks. This feature gives us insight into the tone and attitude of the person we're about to contact, improving our response quality.

About

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HQ Location:
Georgia, USA

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What is Moneypenny?

Moneypenny is the leading customer conversations partner for businesses across the US and UK, combining exceptional people with proprietary AI technology to deliver trusted caller experiences at scale. With more than 25 years of experience and over 180 million conversations handled, Moneypenny understands where automation adds value and when only a real person can deliver the empathy, judgment, and trust that builds lasting customer relationships.

Details

Year Founded
2000