They have a great support team, exciting pipeline of AI-enabled features, good organization features via Knowledge Zones and Desk Research, and a great AI search and chat tool

The user interface is clean, intuitive and easy to navigate. The insights are great in most areas related to my work. I also appreciate the "Notebook" section, where it's possible to save files and create collections to keep things organized.

The information and research are presented in a highly structured, user-friendly way. It’s a one-stop shop for a huge amount of intelligence that would otherwise be scattered across our entire company.