Switched from HotJar and FullStory to LuckyOrange for the features and lower price point

I've been using Lucky Orange on my Shopify store while getting it ready for launch. The free tier has been particularly useful because it has allowed me to install it on the live store and actually see how the service works before committing to a paid plan. I've used the visitor recordings and heatmap features to see how people interact with pages and whether there are areas of the site that may need improving. The Shopify integration was straightforward to set up and I like being able to check real visitor behaviour rather than relying purely on standard analytics. For a small new store, having a usable free tier makes it much easier to evaluate whether the additional features of a paid plan would be worthwhile as traffic grows.

Extremely helpful for tracking visitors, seeing where potential customers bounce off, and understanding what they view most before making a purchase. The pricing is very reasonable for the value it provides. The insights from session recordings and heatmaps help us quickly identify issues, improve the customer experience, and increase conversions. Overall, we feel that Lucky Orange offers good value for money.