A good number of new leads are created daily which helps us to identify potential customers that we otherwise may never have known were interested in our products and this enables us to be the first company in contact with the customer. It is a great tool to understand and gives an insight as to who is visiting our website and what they are searching for. Using LF into our daily workflow is simple and straightforward. The platform is very easy to navigate, and the dashboard is clearly structured. LF Academy videos provide quick support, and our Success Manager has been highly supportive throughout the process and ongoing. Although Lead Forensics is not connected to our CRM, it works very well as a campaign trigger for our marketing activities. We also use Google Analytics, which allows us to compare and validate the data effectively. The visibility of lapsed clients visiting the website has proven highly successful for us re-engaging with them and the amazing results we have achieved within just one year.

The implementation into our daily work routine was uncomplicated. The navigation is very intuitive, and the dashboard is also clearly designed. At crucial points, there are always short help videos that provide immediate assistance. Overall, I feel very well advised and supported by our Success Managers. The handling is quick to learn and can be easily applied in everyday life. Lead Forensics is not connected to our CRM system, but it serves as a very good campaign trigger for our marketing. Additionally, we use Google Analytics and can therefore compare the data well. The various contact options displayed by Lead Forensics also facilitate onboarding. From my perspective, the price-performance ratio is great, considering what we have already achieved within a year. Our focus is on a secure, isolated software environment, which is why we consciously do not use this type of system integration. The automation with the help of our filters works great and noticeably saves time in everyday work. In general, the AI is very accurate when it comes to customer data. Our filters can also be integrated without problems and deliver the desired, exact results. Not all data is always up-to-date, but we additionally cross-check with LinkedIn.

What I like best about Lead Forensics, is that it helps us to identify potential customers that we may otherwise, never have known they were interested in our products or services. It enables us to be the first company in contact with the customer and it provides valuable insights that support our sales efforts. Also, our rep David has been incredibly helpful, making the initial set up smooth and continuing to provide us with excellent ongoing support.