I like that the developers are always making adjustments and improvements to LaunchBay. The client tasks feature is great because it makes clients feel involved in the process, creating a better client experience. I also found the initial setup very easy once I got my bearings. Compared to other software I was trialing, I couldn't find one that did as much as LaunchBay.

Ease of Use, Friendly Customer Service & Understanding Client Needs

I like that LaunchBay is really user-friendly. Our client seems to enjoy using it, and it makes it super obvious to them what they're working on, what we're working on, and what's been completed. We’ve just recently started using it with them, and so far, they haven't had any problems navigating. LaunchBay is pretty straightforward, which definitely made us more eager to use it with clients since we want to make sure that not only we can use it, but also it's something that our clients find easy to use. Within the platform itself, it was very easy to set up. I liked how we could brand it and make it look nice for our clients. The customer service has been awesome, and the platform itself, I could see it being largely super useful for us in working with clients.