Lattice

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4,171 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2015

Profile Name

Star Rating

3378
719
60
6
8

Lattice Reviews

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Profile Name
Star Rating
3378
719
60
6
8
Leia Evvangelia B.
LB
Leia Evvangelia B.
Executive Director Human ResourcesMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A+ Support, AI-Powered Tools, High Adoption Rate & Excited Employees

I love that Lattice keeps getting better, but the people and support have been incredible from day one. The team is so customer centric, responsive, and genuinely helps us figure things out. We have used Performance, Grow, Goals, Feedback, 1:1s, calibrations, analytics, and AI features, and it all lives in one place instead of Excel hell and scattered drives. The AI has been huge for adoption. Evidence-based reviews helped one leader complete self, manager, and direct-report reviews in about 30 minutes, and our CEO used the Claude MCP to work through reviews for his direct reports. We also got an entire review cycle done in two weeks after a previous cycle took three months. Claude connected to Lattice built dashboards for our OKRs in about five minutes, which would have taken me half a day to learn and build myself.
Rush S.
RS
Rush S.
Senior Director Human ResourcesMid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Lattice Centralizes Reviews, Goals, and Reporting—Huge Employee Engagement Win

What I like best is that Lattice puts everything in one place. Goals, updates, one-on-ones, feedback, and reviews are all centralized, so managers do not have to scramble at review time trying to remember what happened months ago. We moved from twice-yearly reviews to one annual review that combines SMART goals and our staff values, and people are seeing why consistent updates and notes matter. The review tools and reporting have been especially helpful. We have much better data to look at than we had before, including average scores, distributions, heat maps, and calibration views. The AI support is also a real positive when it is used as an assistant. It can pull together the work already documented in Lattice, which saves time while still letting the manager make it their own. Our support team has been very helpful, patient, and willing to work through questions with us in real time.
Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
10/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Bringing Performance, Engagement, and Feedback Together in One Place

The biggest thing for us is having performance, engagement, goals, one-on-ones, feedback, and updates all in one place. We were previously doing a lot through our HRIS and separate survey tools, but reporting and customization were really limited. With Lattice, we can actually use the data instead of just checking a box. I also love that 1:1 notes, feedback, and updates are available when it is time for reviews. Implementation was very easy. Our SSO, and Slack integrations were set up quickly, and customer care has been great when we have had technical questions. We have seen strong early adoption too, with most departments already above 75 to 80 percent utilization. Employees and managers found the first review cycle pretty easy to use.

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HQ Location:
San Francisco, California

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What is Lattice?

With Lattice, organizations don’t just evaluate performance, they build it intentionally, daily, and at scale. Employees grow faster through clarity and feedback. Managers lead with confidence through structure and coaching. Companies succeed when priorities, purpose, and execution are aligned. Lattice gives teams a new way to work: one that creates the habits and guardrails people need to do their best work. AI can proactively surface signals, nudge timely coaching, and free managers to have the human conversations that matter while remaining deeply contextual to each company and team. This is the future we’re building at Lattice: a system that makes alignment simple, daily, and durable. When managers thrive, alignment strengthens. Teams move faster. Performance compounds. And work becomes not only more effective, but more meaningful. Proud to power 4,500+ of the world’s most strategic HR teams use to drive a high performance culture.

Details

Year Founded
2015
Website
www.lattice.com