I find Lattice pretty intuitive and customizable. It helps us organize surveys and gives good results.

The performance reviews are very straightforward & easy to train managers and employees on. The 1 on 1 feature syncing to google calendar is also very convenient.

What I like best about Lattice is how configurable it is, allowing us to tailor it to fit the unique structure and needs of our organization. Features like the customizable performance review templates and the ability to enable or disable cascading goals give us a lot of flexibility. For example, being able to manually weight sections like goals, skills, and behaviors in our reviews has been essential for implementing our new performance-based compensation system. I also appreciate the visibility it provides—managers can easily see their team’s goals from one place, which helps with planning and performance discussions. The customer support has been a standout as well. Jean and Kate have been incredibly helpful in guiding us through features, problem-solving configurations, and even offering to whiteboard solutions during in-person meetings. Whether it's calibrating performance reviews or figuring out complex structures for our 147 unique sites, Lattice’s team has been there every step of the way. This level of support has really helped us make the transition to Lattice successfully.