I love the hands-off, white glove experience of Kintsugi. We run a substantial business with a small team, and taxes have always been a pain point. With Kintsugi, adding the dimension of e-commerce hard-goods sales tax to our SaaS services and combining multiple platforms has been operating seamlessly.

Before Kintsugi, we had many violations and penalties from different states, counties and cities. It was really messy and Kintsugi cleaned up that mess and patiently implemented the integration into our system

What I like best is the customer success team’s support. They’re very responsive and genuinely supportive, which gives me peace of mind. I feel the team consistently strives to deliver the best customer experience and will keep enhancing and improving everything over time.