The platform is very user-friendly and easy to navigate, and the customer support is excellent - attentive, responsive, and quick to help whenever needed. The pricing is very reasonable and all-inclusive, which was especially important to us.

The biggest win for us has been not having to think about sales tax compliance anymore. We sell direct to consumer across a lot of states, and Kintsugi handles the nexus tracking, registrations, and filings automatically so we're not scrambling to figure out where we owe or when. Being able to see our liability across every state in one dashboard has made this part of the business basically hands off, which is exactly what I wanted.

It’s valuable because it centralizes filings, registrations, nexus, and international coverage in a single portal, making everything easier to manage in one place.