IBM

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12,823 reviews
  • 346 profiles
  • 362 categories
Average star rating
4.3
#1 in 17 categories
Grid® leader
Serving customers since
1911

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IBM Watson Talent Frameworks

1 review

IBM Watson Talent Frameworks is a ready-to-use job taxonomy and competency library. It provides industry benchmarks across 3,000+ job profiles and 2,000+ associated skills that have been developed over 30 years and can be personalized and curated with Watson.

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IBM Watson Career Coach

1 review

IBM Watson Career Coach is an AI-powered virtual assistant that recommends a career path tailored for individual goals, desires, and skills.

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IBM Developer for z Systems

1 review

IBM Developer for z Systems provides a range of integrated development environments for developing and maintaining IBM z/OS applications.

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Omni-Channel Merchandising Solutions

1 review

Merchandising Insights Solution from IBM gives you deep behavioral insights into your customers' shopping patterns, allowing you and your trading partners to improve the effectiveness of your marketing initiatives and merchandising plans.

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IBM Benefits Mentor with Watson

1 review

IBM Benefits Mentor with Watson provides a richer experience and stronger decision-support for benefit plan selection through multiple touchpoints to reach and engage employees through print, email or digital applications.

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IBM Watson Assistant

1 review

IBM watsonx Assistant is an advanced AI-powered virtual agent platform designed to enhance enterprise productivity by delivering seamless, self-service customer experiences. Leveraging IBM's cutting-edge AI technologies, including natural language understanding (NLU and large language models (LLMs, watsonx Assistant enables businesses to build intelligent, context-aware virtual assistants that can be deployed across various channels, such as websites, mobile apps, and messaging platforms. This solution empowers organizations to automate customer interactions, reduce operational costs, and provide consistent, accurate responses to user inquiries. Key Features and Functionality: - Natural Language Understanding (NLU: Utilizes advanced AI to accurately interpret user intents and manage context throughout conversations, ensuring relevant and coherent responses. - Visual Builder: Offers a user-friendly, no-code interface with drag-and-drop functionality, allowing teams to design and deploy virtual assistants without extensive programming knowledge. - Pre-built Integrations: Provides seamless connections with a wide array of channels, business systems, and third-party applications, facilitating easy integration into existing workflows. - Security and Compliance: Incorporates robust security measures to protect customer data and ensure compliance with industry standards and regulations. - Retrieval-Augmented Generation (RAG: Delivers accurate, contextual, and up-to-date conversational answers by grounding responses in the company's knowledge base. Primary Value and Problem Solved: IBM watsonx Assistant addresses the challenge of providing efficient, scalable, and personalized customer support. By automating responses to common inquiries, it reduces the burden on human agents, allowing them to focus on more complex issues. This leads to faster resolution times, improved customer satisfaction, and significant cost savings for businesses. Additionally, the platform's ability to learn from interactions ensures continuous improvement in response accuracy and relevance, further enhancing the overall customer experience.

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Open Liberty

1 review

Build cloud-native apps and microservices while running only what you need. Open Liberty is the most flexible server runtime available to JavaTM developers in this solar system.

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Linux on Power

1 review

Linux on Power Systems provides an open, scalable infrastructure built to process massive amounts of data quickly, efficiently and cost-effectively to formulate real-time actionable business insight.

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IBM Security zSecure

1 review

IBM Security zSecure Admin automates and simplifies IBM Resource Access Control Facility (RACF) security and compliance administration tasks and enhances RACF delegation capabilities and identity governance. By automating many recurring system administration functions and enhancing the native RACF authorization and delegation capabilities, zSecure Admin helps you maximize IT resources, reduce errors, increase efficiency, improve service quality and identify problems quickly to help minimize security risks and demonstrate compliance.

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IBM Reviews

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Star Rating
7391
4430
763
146
91
Thejas M.
TM
Thejas M.
AssociateEnterprise (> 1000 emp.)
11/11/2026
Validated Reviewer
Review source: Organic

Easy-to-Use EDI/SAP Transfers with Straightforward AS2 and SFTP Setup

Easy to use. Even though it’s older software, it’s still helpful for transferring EDI and SAP files to the respective vendors. Building connections using AS2 and SFTP, and creating the trading partner setup, all seems straightforward and easy to manage.
Bianca L.
BL
Bianca L.
System Integration ConsultantInformation Technology and ServicesSmall-Business (50 or fewer emp.)
11/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable Resource & Timeline Planning That Keeps Projects Aligned

What I use most is being able to keep resources and timelines in one place that doesn’t fall apart every time someone changes a number. On integration projects, I can tweak things and immediately send staffing and working reviews to get everything ready for me and for the people I share views with, so they can get on board.
Verified User
U
Data analyst
Enterprise (> 1000 emp.)
3.5/5

IBM Cognos Analytics excels at transforming complex data into organized and meaningful reports, charts, and dashboards, making it easier for users to identify patterns and insights. However, its interface can be overwhelming for those unfamiliar with data analytics, and performance may lag when handling large datasets.

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What is IBM?

Specialties: Systems services

Details

Year Founded
1911
Ownership
SWX:IBM
Website
www.ibm.com