Product Avatar Image

Helpmonks

Show rating breakdown
26 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2013
Profile Filters

All Products & Services

Profile Name

Star Rating

15
10
0
0
1

Helpmonks Reviews

Review Filters
Profile Name
Star Rating
15
10
0
0
1
Verified User in Retail
AR
Verified User in Retail
09/25/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great shared inbox for the team

Love that it is one price for one inbox. Easy for all our staff to review customer contact in one location. Easy to track conversations.
Verified User in Wholesale
AW
Verified User in Wholesale
09/25/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Best Shared Mailbox.

My team can work remotely assign tasks and emails and see responses without being in the office needing answers from there team members. Nitai and his team are constantly developing new features to enable business like ours to continue to grow. Actively seeking to be the best Team shared mailbox at a fantastic price.
Heather W.
HW
Heather W.
Operations Manager
09/24/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A Unique Email Experience

Helpmonks provides many unique features and settings for customization. Multiple options for each user to set up for their own experience. Customer service is very responsive and works through any issues promptly and get back to us in a timely fashion. Option for setting up reminders can be extra helpful so that customer's are neglected and not contacted.

About

Contact

HQ Location:
Syracuse, New York

Social

@helpmonks

What is Helpmonks?

Helpmonks is a powerful email collaboration tool designed to help teams manage their email communication more effectively. It provides an all-in-one email management platform that enables users to view, assign, and track emails, ensuring that nothing slips through the cracks. With Helpmonks, teams can collaboratively work on their email responses, share emails among team members without forwarding or CC'ing, and have centralized conversations. This tool is particularly useful for customer service, sales teams, and any organization that manages shared email accounts like support@ or info@.

Details

Year Founded
2013
Website
helpmonks.com