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Helpmonks

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26 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
2013
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Helpmonks Reviews

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Profile Name
Star Rating
15
10
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1
Verified User in Real Estate
UR
Verified User in Real Estate
02/25/2021
Validated Reviewer
Verified Current User
Review source: Organic

Much needed tech solutions for better email management with best in class customer support!

Simplicity of site is great and the ability to get great customer support eases many of my teams concerns when making this big move from Outlook to Helpmonks.
Chris H.
CH
Chris H.
09/28/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

We couldn't do our job without Helpmonks!

1. Multiple Mailboxes 2. Pay per mailbox, not user 3. Being able to communicate with other users and assign task back and forth 4. Ability to set up rules for incoming mail 5. Quickly being able to apply labels
Verified User in Real Estate
AR
Verified User in Real Estate
09/25/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent shared Email Platform

- Responsiveness of customer service staff - Openness of developers to implementing user suggested features - Clean, easy to use interface and well thought out features - Excellent pricing structure makes it affordable - Having the option to host on your own server

About

Contact

HQ Location:
Syracuse, New York

Social

@helpmonks

What is Helpmonks?

Helpmonks is a powerful email collaboration tool designed to help teams manage their email communication more effectively. It provides an all-in-one email management platform that enables users to view, assign, and track emails, ensuring that nothing slips through the cracks. With Helpmonks, teams can collaboratively work on their email responses, share emails among team members without forwarding or CC'ing, and have centralized conversations. This tool is particularly useful for customer service, sales teams, and any organization that manages shared email accounts like support@ or info@.

Details

Year Founded
2013
Website
helpmonks.com