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HelpHero

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18 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2019
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HelpHero Reviews

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AH
Alex H.
11/16/2019
Validated Reviewer
Review source: Organic

Every SaaS provider should use this for Customer Success

Well considered, feature rich, flexible. Great way to increase conversion rates and push your customers through an on boarding. Intercom integration is a good touch.
Michael W.
MW
Michael W.
Senior Information Developer at New Innovations, Inc.
11/13/2019
Validated Reviewer
Review source: Organic

Clean, clean, clean flowing tool that lets me put all my attention on crafting the user guide

HelpHero offers the best-designed walkthrough creation experience among all the tools I've used. If you are building your company's guides, this means you are not siphoning off your attention to wrangling the guide builder itself. Instead, your effort goes to attuning to and supporting your enduser's experiences.
Ryan B.
RB
Ryan B.
CEO, CTO, & Co-Founder @ RentRedi - App & Software to make renting easy for landlords (& their tenants) 📲
11/02/2019
Validated Reviewer
Verified Current User
Review source: Organic

HelpHero has absolutely helped our users onboard more easily.

- The tours are intuitive for users - Creating tours is fast and easy (way easier than other tour software I've used) - Integrates with Intercom - The support is usually quick with answers and is transparent about what's on the roadmap to add - Cost-effective solution It’s one of the most important software products we use. Highly, highly recommend.

About

Contact

HQ Location:
San Francisco, CA

Social

@GetHelpHero

What is HelpHero?

HelpHero is a software solution designed to enhance the user onboarding experience across various web-based applications. Offered at https://helphero.co, HelpHero provides tools for creating interactive and engaging user tutorials without the need for coding. The platform aims to streamline the user onboarding process, helping businesses reduce churn and improve user engagement by guiding new users through the features and functionalities of their software products.HelpHero's features include customizable onboarding tours, user-specific targeting, analytics to track engagement and effectiveness, and integration options with existing services. It is designed to be easy to implement and manage, providing a user-friendly interface for creating step-by-step guides that can boost proficiency and satisfaction among new users.Ideal for SaaS companies and web app developers looking to improve product adoption, HelpHero offers a seamless way to help users understand and navigate software, increasing the likelihood of their success and long-term use.

Details

Year Founded
2019
Website
helphero.co