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HelpHero

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18 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2019
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HelpHero Reviews

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Star Rating
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Jack M.
JM
Jack M.
Manager, Customer Success at IngeniousIO
01/06/2020
Validated Reviewer
Verified Current User
Review source: Organic

Simple, intuitive user onboarding

-easy to install and use, was able to create a live tour on the first day -our users have responded well to the tours and find them to be very helpful in the onboarding process -HH support is responsive and very helpful -robust API allows for custom data/event capture from our app to route HH tours based on certain user criteria -new functionality (like the Checklist feature) is continually being released to enhance the overall offering -price point is very reasonable
Edward G.
EG
Edward G.
Digital marketer and mega-nerd.
11/19/2019
Validated Reviewer
Verified Current User
Review source: Organic

Simple, easy to use with amazing support.

HelpHero is easy to install and even easier to use. Working in a live environment means I often need to make changes to my tours on the fly and it couldn't be easier with HelpHero.
Moe L.
ML
Moe L.
Co-Founder and CEO at Tadabase, Inc.
11/17/2019
Validated Reviewer
Verified Current User
Review source: Organic

Helps us train our new users with ease

Learning how to use HelpHero only took 2 minutes and within an hour I had created a very customized tour for our new users. We have a pretty complex application and better onboard became critical and HelpHero quickly helped us with that. I didn't need to depend on the engineering team and being that its no-code I can make rapid changes on the fly. It's truly awesome!

About

Contact

HQ Location:
San Francisco, CA

Social

@GetHelpHero

What is HelpHero?

HelpHero is a software solution designed to enhance the user onboarding experience across various web-based applications. Offered at https://helphero.co, HelpHero provides tools for creating interactive and engaging user tutorials without the need for coding. The platform aims to streamline the user onboarding process, helping businesses reduce churn and improve user engagement by guiding new users through the features and functionalities of their software products.HelpHero's features include customizable onboarding tours, user-specific targeting, analytics to track engagement and effectiveness, and integration options with existing services. It is designed to be easy to implement and manage, providing a user-friendly interface for creating step-by-step guides that can boost proficiency and satisfaction among new users.Ideal for SaaS companies and web app developers looking to improve product adoption, HelpHero offers a seamless way to help users understand and navigate software, increasing the likelihood of their success and long-term use.

Details

Year Founded
2019
Website
helphero.co