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HelpHero

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18 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2019
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HelpHero Reviews

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Profile Name
Star Rating
16
2
0
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0
Janitha S.
JS
Janitha S.
12/12/2020
Validated Reviewer
Verified Current User
Review source: Organic

I had a really good experience with Helphero

It is pretty easy to learn how to use and saved us a ton of time compared to coding the walkthrough tutorials from scratch. Also, has great support.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/02/2020
Validated Reviewer
Verified Current User
Review source: Organic

Simple to use and integrate, plenty of options to make changes, very helpful support staff

The customer support is excellent. We have specific requirements for styling to be in accordance with our branding, and on contact with the support team they've been able to solve to all of my requests. Given our relatively small usage at present, the pricing is quite reasonable, and the pricing tiers also appear reasonable at scale. Along with this, making tours is quite intuitive.
Verified User in Food Production
UF
Verified User in Food Production
07/22/2020
Validated Reviewer
Verified Current User
Review source: Organic

Excellent, Customizable On Screen Tutorial Software

It's easy to use and could be customized for all scenarios that we had during setup. Support is also excellent. Compared to the price of similar products, this software is the best value available.

About

Contact

HQ Location:
San Francisco, CA

Social

@GetHelpHero

What is HelpHero?

HelpHero is a software solution designed to enhance the user onboarding experience across various web-based applications. Offered at https://helphero.co, HelpHero provides tools for creating interactive and engaging user tutorials without the need for coding. The platform aims to streamline the user onboarding process, helping businesses reduce churn and improve user engagement by guiding new users through the features and functionalities of their software products.HelpHero's features include customizable onboarding tours, user-specific targeting, analytics to track engagement and effectiveness, and integration options with existing services. It is designed to be easy to implement and manage, providing a user-friendly interface for creating step-by-step guides that can boost proficiency and satisfaction among new users.Ideal for SaaS companies and web app developers looking to improve product adoption, HelpHero offers a seamless way to help users understand and navigate software, increasing the likelihood of their success and long-term use.

Details

Year Founded
2019
Website
helphero.co