HelloShift
20 reviews
- 1 profiles
- 4 categories
Average star rating
4.7
Serving customers since
2014
HelloShift Reviews
G
Verified User
Mid-Market (51-1000 emp.)Streamlined Hotel Communication, Needs Better Search Functionality
I love using HelloShift for department communication. It's great being able to message guests directly to their cell phones in bulk, which is very helpful. I also appreciate being able to assign tasks to housekeeping or maintenance and see when the task is done along with any comments they have. The initial setup of HelloShift was very easy, and I am highly likely to recommend it, giving it a 10 out of 10.
HR
Heather R.
Small-Business (50 or fewer emp.)Convenient Task Management with Minor Improvements Needed
I like how HelloShift is self-explanatory and really easy to use. The convenience it offers for all departments to communicate and place tasks is a big benefit for us. It's valuable for everyone at the property to leave each other notes, tasks, and what needs to be done, and this ease of use makes it worth every penny. I think the app is amazing and plan to share it with other departments. The initial setup was very easy and had no issues at all.
AM
Adrienne M.
Front desk supervisorSmall-Business (50 or fewer emp.)HelloShift Makes Shift Communication and Guest Requests Effortless
What I like best about HelloShift is how easy it makes communication between shifts and departments. As a Front Desk Supervisor, I can share updates, track guest requests, and keep everyone informed in one place. It helps our team stay organized and provide better service to our guests.
About
What is HelloShift?
HelloShift is an AI-powered hotel operations platform: 24/7 AI call answering, AI guest messaging across SMS/WhatsApp/webchat, contactless mobile check-in, housekeeping management, maintenance, and staff collaboration, all in one platform, integrated with major PMSs including Mews, Cloudbeds, Opera, Infor, and more. Trusted by independent hotels and management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. Built for independent hotels and management companies consolidating 3-5 point tools into one.
Details
Year Founded
2014
Website
helloshift.com