HelloShift

Show rating breakdown
4.7 out of 5 stars
20 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2014
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Products
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Profile Name

Star Rating

17
2
1
0
0

HelloShift Reviews

Review Filters
Profile Name
Star Rating
17
2
1
0
0
Kamali G.
KG
Kamali G.
Front Desk supervisorSmall-Business (50 or fewer emp.)
10/16/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Way to Communicate with Staff and Track Work Done

|HelloShift
An easy Alternative to speak with staff members and track work done.
Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
10/15/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Keeps Staff Accountable and Helps Us Deliver Great Guest Service

|HelloShift
It helps us keep staff accountable and ensure we are able to provide the best service to our guests
Brandon B.
BB
Brandon B.
front office managerSmall-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Review source: Organic

Great Communication Between Departments

|HelloShift
I like the communication between departments

About

Contact

HQ Location:
San Francisco, US

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What is HelloShift?

HelloShift is an AI-powered hotel operations platform: 24/7 AI call answering, AI guest messaging across SMS/WhatsApp/webchat, contactless mobile check-in, housekeeping management, maintenance, and staff collaboration, all in one platform, integrated with major PMSs including Mews, Cloudbeds, Opera, Infor, and more. Trusted by independent hotels and management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. Built for independent hotels and management companies consolidating 3-5 point tools into one.

Details

Year Founded
2014
Website
helloshift.com