HelloShift

Show rating breakdown
20 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2014

Profile Name

Star Rating

17
2
1
0
0

HelloShift Reviews

Review Filters
Profile Name
Star Rating
17
2
1
0
0
Jamee R.
JR
Jamee R.
DishwasherSmall-Business (50 or fewer emp.)
10/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Straightforward Hotel Operations, Though Occasional Bugs Interrupt

I enjoy how straightforward HelloShift is. I like the apps where I can log the cash drawer, Lost & Found within the hotel, and more. The initial setup was pretty easy, and my team switched from Viva Engage because HelloShift had better offers.
Sharleitha W.
SW
Sharleitha W.
housekeeping manangerSmall-Business (50 or fewer emp.)
10/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

HelloShift Makes Connecting with Staff Effortless

It helps me connect with the staff and other people, which is very convenient.
Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
10/07/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great for Team & Guest Communication, but Searches and Bulk Communications with Guests need work

Great way to communicate across all departments. Keeps us all on the same page. Also great for communicating with guests. Love the task feature, and it integrates with our PMS.

About

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HQ Location:
San Francisco, US

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What is HelloShift?

HelloShift is an AI-powered hotel operations platform: 24/7 AI call answering, AI guest messaging across SMS/WhatsApp/webchat, contactless mobile check-in, housekeeping management, maintenance, and staff collaboration, all in one platform, integrated with major PMSs including Mews, Cloudbeds, Opera, Infor, and more. Trusted by independent hotels and management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. Built for independent hotels and management companies consolidating 3-5 point tools into one.

Details

Year Founded
2014
Website
helloshift.com