HelloShift

Show rating breakdown
20 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2014

Profile Name

Star Rating

17
2
1
0
0

HelloShift Reviews

Review Filters
Profile Name
Star Rating
17
2
1
0
0
Avery W.
AW
Avery W.
Mid-Market (51-1000 emp.)
10/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly with Effective Guest Messaging

I really like that HelloShift is user-friendly and can be used on mobile devices. The messaging feature to guests is also very helpful.
Shad T.
ST
Shad T.
Small-Business (50 or fewer emp.)
10/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Flexible Communication Across Departments

I use HelloShift for work purposes and I like how it creates flexibility, allowing me to contact multiple departments if I need to. Its functionality is great, and although I don't have any downsides, improvement in font and picture quality would be nice. The initial setup was very easy, and I rate it 9 out of 10.
Dustin P.
DP
Dustin P.
Marketing DirectorMid-Market (51-1000 emp.)
10/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

About

Contact

HQ Location:
San Francisco, US

Social

What is HelloShift?

HelloShift is an AI-powered hotel operations platform: 24/7 AI call answering, AI guest messaging across SMS/WhatsApp/webchat, contactless mobile check-in, housekeeping management, maintenance, and staff collaboration, all in one platform, integrated with major PMSs including Mews, Cloudbeds, Opera, Infor, and more. Trusted by independent hotels and management companies including Indigo Road Hospitality, Columbia Hospitality, and SoFLA Vacations. Built for independent hotels and management companies consolidating 3-5 point tools into one.

Details

Year Founded
2014
Website
helloshift.com