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HappySignals OY

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2014
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HappySignals OY Reviews

Review Filters
Profile Name
Star Rating
29
1
0
0
0
CI
Christopher I.
09/15/2020
Validated Reviewer
Verified Current User
Review source: Organic

Very happy with HappySignals

Easy navigation, well presented clean layout, very professional and helpful staff who are genuinely interested in improving the customer experience.
Steve G.
SG
Steve G.
IT Director: Global Head of IT Support Services > Leadership | Strategy and Execution | Value Creation | Service Minded
09/10/2020
Validated Reviewer
Review source: Organic

Simple to use and analytics are fantastic.

Far more granular than many other tools and trends don't get lost in average scores. I also like being able to benchmark our scores against the scores of 1 million other users of the HappySignals tool around the world.
AP
Archana P.
02/13/2020
Validated Reviewer
Verified Current User
Review source: Organic

Wartsila - HappySignals Journey

It is very easy to use and provides us data in a most structured way which we are using to monitor the SLA's of our Vendor and also to figure out the potential CSI candidates. It also gives us access to Benchmark which then motivates us to strive together to achieve those goals.

About

Contact

HQ Location:
Helsinki, Southern Finland

Social

@HappySignalsLtd

What is HappySignals OY?

HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.

Details

Year Founded
2014