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HappySignals OY

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4.8 out of 5 stars
29 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2014
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HappySignals Experience Management for IT

29 reviews

We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.

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HappySignals OY Reviews

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Star Rating
28
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0
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Steve G.
SG
Steve G.
IT Director: Global Head of IT Support Services > Leadership | Strategy and Execution | Value Creation | Service Minded
09/10/2020
Validated Reviewer
Review source: Organic

Simple to use and analytics are fantastic.

|HappySignals Experience Management for IT
Far more granular than many other tools and trends don't get lost in average scores. I also like being able to benchmark our scores against the scores of 1 million other users of the HappySignals tool around the world.
AP
Archana P.
02/13/2020
Validated Reviewer
Verified Current User
Review source: Organic

Wartsila - HappySignals Journey

|HappySignals Experience Management for IT
It is very easy to use and provides us data in a most structured way which we are using to monitor the SLA's of our Vendor and also to figure out the potential CSI candidates. It also gives us access to Benchmark which then motivates us to strive together to achieve those goals.
Daniel L.
DL
Daniel L.
Director IT Service Delivery
01/14/2020
Validated Reviewer
Verified Current User
Review source: Organic

Insight and focus for targeted improvements

|HappySignals Experience Management for IT
Happy Signals gives us the ability to monitor, track and measure the impact of the improvements we make to our environment and how our employees react to those changes. Our employees are responding well to the ability to score IT and give us feedback as it relates to both Incidents and Requests, this feedback has allowed us to fix systemic issues that previously we were unaware of or not aware of the scale of the issue and so could reprioritise our staff and budget

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HQ Location:
Helsinki, Southern Finland

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@HappySignalsLtd

What is HappySignals OY?

HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.

Details

Year Founded
2014