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HappySignals OY

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4.8 out of 5 stars
29 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2014
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HappySignals Experience Management for IT

29 reviews

We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.

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HappySignals OY Reviews

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BM
Bill M.
06/16/2023
Validated Reviewer
Review source: Organic

Thankfully not like the others..

|HappySignals Experience Management for IT
The straightforward approach combined with a genuine interest in their customer's needs. Always supporting customers through the CX journey to ensure the customer has maximum benefit. No sales pressure; it is a refreshing experience and engaging environment when working with the Happy Signals team; no promises, just a genuine need to understand where they can make a difference for their users. The calm Finnish approach makes the work very engaging, relaxed yet productive. An extremely knowledgeable team makes this a great experience. More Smiles, time well spent.
CF
Chris F.
09/21/2022
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Facilitator of great insights

|HappySignals Experience Management for IT
This is a great tool that makes it easy for people to provide feedback so resource rates can be higher than industry norms. The data available in the HappySignals portal is then very easy to filter and manipulate to be able to determine insights and from which actions for improvements in service experience and the experience of using technology provided by IT functions.
Anders B.
AB
Anders B.
Head of Nordic IT Service Desk at If P&C Insurance
02/22/2021
Validated Reviewer
Verified Current User
Review source: Organic

In need for a solution to show excellent customer experience

|HappySignals Experience Management for IT
Standard solution that means very fast implementation time and a great dashboard. The best feature is that you get true input into your customer satisfaction and can through the benchmark with other HappySignals customers compare your results.

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HQ Location:
Helsinki, Southern Finland

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@HappySignalsLtd

What is HappySignals OY?

HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.

Details

Year Founded
2014