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HappySignals OY

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4.8 out of 5 stars
29 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2014
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HappySignals Experience Management for IT

29 reviews

We help our customers improve their internal services performance by measuring and analysing employee happiness and productivity.

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HappySignals OY Reviews

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Profile Name
Star Rating
28
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0
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0
Andrei S.
AS
Andrei S.
IT Service Transition Manager at Square Enix
01/21/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great happiness analytics in an easy to use package

|HappySignals Experience Management for IT
The surveys are user friendly and the analytics have a very straightforward approach. Easy and quick access to filtered data by Teams/Location or others The factors are a great quick view of the main pain points VS gain points.
Verified User in Construction
AC
Verified User in Construction
11/10/2020
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

HappySignals supporting IT development

|HappySignals Experience Management for IT
Within the last few years, the HappySignals tool has helped our company to steadily improve our end user experience. It is a valuable tool also for our partners and an important part in our common IT service development. It provides us possibility to recognize the areas which need to be improved and is used also to motivate our customer service agents in their daily operations.
Prashant A.
PA
Prashant A.
DevOps Enthusiast | Cognitive Service Management Expert | Experienced in Sourcing Governance | Digital Transformation Leader
11/07/2020
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

A must have solution to bring the right focus on Service Experience

|HappySignals Experience Management for IT
It's a very simple to use, intuitive yet powerful solution with great analytics dashboards that gives you the utmost visibility of how users are experiencing your services, what they like, dislike and even how your services are impacting their productivity. Something that traditional SLA and other metrics can never tell! On top of it, it's a plug and play solution that can be up and running within days.

About

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HQ Location:
Helsinki, Southern Finland

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@HappySignalsLtd

What is HappySignals OY?

HappySignals OY is a Finnish company specializing in employee experience management within IT services. It provides a platform that focuses on measuring and improving the happiness and productivity of employees by assessing their experiences with IT services. By collecting real-time feedback and analytics, HappySignals enables organizations to identify areas for improvement, optimize IT service delivery, and enhance overall employee satisfaction. The company's offerings are particularly relevant for organizations looking to align IT services more closely with user needs and expectations.

Details

Year Founded
2014