The people who work there. Our reps have been wonderful and attentive I love working with them and the support they provide us. The interface was confusing when I first began using it but the constant improvements along with how easy it is to learn and navigate have been made my experience with Funnel a good one.

I like the editability of Funnel Leasing, especially the ability to create automations based on nearly every trigger which is very convenient. Funnel Leasing also offers a user-friendly interface that is easy for our teams to grasp. The AI and automation tools streamline communication and save time for our onsite and centralized teams. Additionally, the integration with Engrain works well, enhancing our workflow.

What I like best about Funnel Leasing is how willing their team has been to grow and evolve the platform alongside our business. As our company has continued its centralization journey and introduced new operational roles, Funnel has worked hand-in-hand with us to customize workflows, permissions, and processes that support those changes. The platform is intuitive for our onsite teams, while our corporate team relies heavily on the robust reporting and analytics to make informed decisions. One of the biggest benefits has been Funnel's commitment to innovation. New AI-powered features are continuously being introduced and refined, helping us streamline operations, improve leasing performance, and create a better experience for both our teams and prospects. They have also made it easy to integrate with other platforms and adapt to evolving business needs, helping us navigate organizational changes with minimal friction.