Flip

16 reviews

Flip is the leading conversational AI customer service platform for retail/eCommerce, healthcare, and transportation. Most platforms are built wide and are generic. Flip is built deep and focused on automations specific to retail, healthcare and transportation - the industries where generic AI falls short and domain depth wins. Trained on over 300 million real customer interactions across 250+ deployments—including Under Armour, Tory Burch, Experity, and 13cabs—Flip handles up to 90% of inbound call volume with precision. It integrates natively with 80+ platforms including Shopify, Salesforce, HubSpot, and Zendesk, configuring to your exact brand voice and policies from day one. Every workflow completed. Every interaction personalized. No transfers, no dead ends, no phone tree hell. With $31 million raised and proven enterprise scale across three continents, Flip doesn't just automate customer conversations - it transforms them into a competitive advantage.