Flip
16 reviews
- 1 profiles
- 5 categories
Average star rating
4.8
Serving customers since
2015
Flip Reviews
AC
Verified User in Consumer Goods
brooklinen's experience with redroute
The functionality of the product and how it's constantly evolving.
ER
Verified User in Retail
RedRoute introduces conversational automation for a key customer support channel.
RedRoute's analytics dashboard provides valuable context.
CM
Chris M.
Nice Improvement to Our Workflow
The team has been extremely helpful in working with us to better understand our business objectives and in helping create solutions to customer service bottlenecks. They took the time to understand our tech stack and devise a custom solution that met our needs. Since integrating Red Route into the flow of our operations we've been able to free up our to focus on other tasks due to the lower volume of calls that aren't handled via an automated self-service process. The team seems very committed to innovation and adding new features and services that support the needs of growing businesses like ours.
About
What is Flip?
Flip is a company that specializes in enhancing customer experience through voice automation technology. They focus on enabling businesses to automate routine customer interactions with the aim of improving efficiency and reducing operational costs. By leveraging natural language processing and artificial intelligence, Flip provides solutions that allow customers to navigate services and resolve inquiries via automated voice systems smoothly. The company targets industries with high call volumes, such as retail and logistics, to streamline communication processes.
Details
Year Founded
2015
Website
flipcx.com