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Flip

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12 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2015

Profile Name

Star Rating

11
0
1
0
0

Flip Reviews

Review Filters
Profile Name
Star Rating
11
0
1
0
0
Verified User in Retail
ER
Verified User in Retail
06/15/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RedRoute introduces conversational automation for a key customer support channel.

|Flip
RedRoute's analytics dashboard provides valuable context.
Chris M.
CM
Chris M.
06/07/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Nice Improvement to Our Workflow

|Flip
The team has been extremely helpful in working with us to better understand our business objectives and in helping create solutions to customer service bottlenecks. They took the time to understand our tech stack and devise a custom solution that met our needs. Since integrating Red Route into the flow of our operations we've been able to free up our to focus on other tasks due to the lower volume of calls that aren't handled via an automated self-service process. The team seems very committed to innovation and adding new features and services that support the needs of growing businesses like ours.
Ben S.
BS
Ben S.
06/06/2022
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

RedRoute Is The Rare B2B SaaS That WORKS!!

|Flip
The way RedRoute works immediately out the box is surprising and delightful - truly was a skeptic myself but I was sold quickly. It's an incredible tool that pleases both the brand who pays for it and the end user!

About

Contact

HQ Location:
New York, New York

Social

@flip_cx

What is Flip?

Flip is a company that specializes in enhancing customer experience through voice automation technology. They focus on enabling businesses to automate routine customer interactions with the aim of improving efficiency and reducing operational costs. By leveraging natural language processing and artificial intelligence, Flip provides solutions that allow customers to navigate services and resolve inquiries via automated voice systems smoothly. The company targets industries with high call volumes, such as retail and logistics, to streamline communication processes.

Details

Year Founded
2015
Website
flipcx.com