The team was fantastic to identify the all the pain points and work through all of them.
Implementation was pretty fast as well. Very easy to use and has lot of integration with top saas providers.
I love that Firstbase has the logistical knowledge and infrastructure to handle global equipment procurement and recovery, making it possible for our remote-first company to supply equipment to employees worldwide. The Firstbase team is the best part; they are communicative, proactive, and always willing to help. They listen to feedback and are continually improving their platform and services. Their platform makes managing our equipment very easy, from monitoring usage to tracking shipments. I appreciate being able to empower employees to pick out their own peripherals. The platform saves my small, busy Corp IT team a lot of time since we no longer spend excessive time packaging and shipping equipment for new hires. Recovering equipment outside of the US is also manageable now, despite not having offices or IT staff in most countries where we have employees. The initial setup was very easy, thanks to the helpful, professional, and efficient implementation team at Firstbase.
Firstbase makes the whole remote equipment process feel simple. It takes a lot of the manual work off my plate, especially during onboarding and offboarding. Inventory is easy to track, orders go out without much fuss, and things generally just work the way they should. It saves me time and helps keep our hardware workflow from turning into a headache.
Firstbase is a company that provides a platform for managing and automating remote workforce operations. It offers solutions for equipment lifecycle management, allowing organizations to efficiently deploy, retrieve, and manage hardware and other resources for employees working remotely. With a focus on streamlining onboarding and offboarding processes, Firstbase aims to enhance productivity and reduce operational inefficiencies associated with remote work setups.