Firstbase has made managing remote employee equipment incredibly easy. The platform is intuitive, reliable, and has significantly reduced the time we spend onboarding new hires each week. It’s such a relief to offload the heavy lifting to a partner we trust. Our Customer Onboarding & Success Manager, Paige, has been fantastic to work with. She guided us through implementation step by step and ensured a smooth, successful rollout. She’s always quick to coordinate with the right teams at Firstbase to provide updates on logistics, integrations, pricing, and technical support, making the entire experience painless. We’ve also had the opportunity to engage with the product team, share feature requests, and review their roadmap. The recent release of advanced filters has been a great enhancement for our workflows, and we’re confident the platform will continue to evolve in ways that support our needs.

They are very communicative and responsive. We get quality responses from all their team members in a timely manner. They make it so easy to work with them.

This solution provides an almost turnkey method for managing hardware assets, handling every stage from procurement to logistics. The platform itself is user-friendly, regularly updated with new features, and integrates seamlessly with existing tools and workflows. The customer success onboarding team was instrumental in ensuring a smooth rollout.