Firstbase enables the IT team to deploy and retrieve assets easily without dealing with shipping and storage.

I like that Firstbase consolidates everything into one platform, replacing multiple vendors and significantly reducing the manual work for our team. It helps us save time instead of manually visiting different sites to obtain the information we need about a device. Their customer support is great too; I don't hesitate to reach out to them, and I know they will respond promptly. I appreciate the syncs with our Sales team, as they are constantly requesting improvements to the Firstbase portal, and changes are implemented based on our feedback. It was easy to set up, and the Firstbase team successfully assisted us in transferring all our equipment information. I would give them 10 because it has made our work easier to manage, especially since we are no longer spending hours erasing/assessing computers and updating our portals. They ensure that everything is updated once a computer is returned.

I like the ability to spin up warehouses in target geos, which allows me to procure products locally instead of having to ship everything from the US. This feature makes it possible for me to purchase a laptop in Germany, have it arrive in our EU warehouse, and then easily get it to the local contact. Firstbase also integrates seamlessly into our HIRS and Okta, which is really beneficial.