Fireflies.ai

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756 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
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Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
696
36
6
4
14
Rafael A.
RA
Rafael A.
Sales ManagerSmall-Business (50 or fewer emp.)
04/23/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fireflies.ai Saves Time with Clean UI, Accurate Summaries, and Smooth Integrations

What I like most about Fireflies.ai is that it automatically records, transcribes, and summarizes meetings, which ends up saving me a lot of time. The UI feels clean and easy to navigate, the summaries are surprisingly accurate, and it integrates smoothly with tools like Zoom and Google Meet.
JD K.
JK
JD K.
Program ManagerSmall-Business (50 or fewer emp.)
04/21/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Collaboration with Smart Summarization

I really like how Fireflies.ai allows setting up filters so it can join calendar events automatically based on certain terms or times. This feature prevents it from accidentally joining calls I don't want recorded. I also think it's great that I can share transcripts with internal and external users without them needing to create accounts. The AI summaries are incredibly helpful, breaking down action items by individual and providing high-level notes that align with the transcript and recording automatically.
Verified User in Internet
EI
Verified User in Internet
Small-Business (50 or fewer emp.)
04/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Transcripts, but HubSpot Integration and Summary Emails Need Fixing

good transcript function. summaries are good. the app and settings are reliable. The pricing is sensible. Their support is quite responsive too.

About

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HQ Location:
San Francisco, CA

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What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016