Fireflies.ai

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756 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
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Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
696
36
6
4
14
Pamela R.
PR
Pamela R.
IT Project Management | Organizational & Performance ConsultantInformation Technology and ServicesSmall-Business (50 or fewer emp.)
06/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Organized Meeting Notes and Integrations, Though Transcripts Need Occasional Review

What I liked most about Fireflies.ai was its ability to automatically capture meeting notes, transcriptions, and action items in a very organized way. It helped reduce manual note-taking and made follow-ups much easier across teams. I also appreciated the integrations and searchable meeting history.
Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
06/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Ask Fred Saves Time and Keeps Me on Top of Missed Call Details

Its inbuilt Ask Fred Option - It helps me save tonne of time in understanding anything I missed during the call.
Nic K.
NK
Nic K.
Managing DirectorConsultingSmall-Business (50 or fewer emp.)
05/31/2026
Validated Reviewer
Review source: Organic

Flexible and Reliable, Needs UX Polish

I like how fast and flexible Fireflies.ai is. Its reliability stands out for me, and I'm impressed by its ability to handle both virtual and in-person meetings, unlike many other solutions. It's also quite valuable because it's cross-platform, so I can use it on both iOS and Windows, which is a big plus for me. Another thing I value is the ability to record in-person meetings directly from my phone, which most other solutions don't offer.

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HQ Location:
San Francisco, CA

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What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016