Fireflies.ai

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756 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2016
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Fireflies.ai Reviews

Review Filters
Profile Name
Star Rating
696
36
6
4
14
Robert H.
RH
Robert H.
Technical Support TechSmall-Business (50 or fewer emp.)
05/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Note-Taking, Tad Pricey

I use Fireflies.ai for note-taking, and it helps me recap meetings, which is really useful if I miss any. I find it to be a great tool that's simple to set up and really helpful. The AI-generated review of what was discussed is particularly beneficial.
Maggie K.
MK
Maggie K.
Account ManagerMid-Market (51-1000 emp.)
04/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fireflies.ai: A Game-Changer for Call Recording, Insights, and To-Dos

Fireflies.ai is a game changer when recording calls! I am able to go back, listen to what was talked about, and pull quick insights from the interface. It also pulls out the to-dos from the meeting, and helps me create my personal to-do list for the week. Its performance is unmatched! I am also so grateful it integrates with Google Calendar - saves me so much time having to manually add in a recorder.
Çağrı P.
ÇP
Çağrı P.
Founder & CEOSmall-Business (50 or fewer emp.)
04/28/2026
Validated Reviewer
Verified Current User
Review source: Organic

Fast, Accurate Transcription for Voice Notes and Meetings

I use it to record my voice. I have a lot of voice notes, and sometimes I talk through my ideas and use it to keep track of them. I also use it for meetings, including personal meetings. Some meetings are one or two hours long, and I use it to record them so I can remember the whole conversation. I sometimes use it for group meetings or workshops as well. Most of the time I’m able to record the entire workshop, and if there aren’t too many speakers in the room—if it’s just one, two, or three people talking—it captures almost everything and transcribes it. I also use it for online meetings on Google Meet and Zoom. It can capture the video feature too. We have the business plan, and with that plan it not only transcribes the audio, but also saves the meeting as a video file. Then we can review the video along with the audio, the transcription, the speakers, and data such as which speakers talk the most, what the most-used keywords are, and who speaks in which areas, so we can analyze these kinds of things in general. I like it. It’s good, and it successfully transcribes audio. Sometimes it even transcribes multiple languages. It doesn't have a nice UX/UI on the desktop or on the web page in the platform. Also, on the phone it doesn't have the best UX/UI, but it is nice. Performance-wise, it is very fast. It is very fast to transcribe the audio when sometimes I speak for one hour, and it is able to transcribe this one hour or two in a couple of minutes. The onboarding was also very easy, and they support startups with credits. I use the business plan. Pricing-wise, it is average with other competitors.

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HQ Location:
San Francisco, CA

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What is Fireflies.ai?

There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.

Details

Year Founded
2016