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Feefo

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153 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2010
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Feefo Reviews

Review Filters
Profile Name
Star Rating
127
22
1
0
3
MM
Maeve M.
07/27/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great value for money and helpful staff

Feefo is much kinder on our budget for the number of review invites we can send out compared to other big-name review platforms. Their staff are super friendly and helpful - Dajana especially has been great with us when we came to her about updating and improving our invite templates. General support staff have also provided good service whenever we have had to contact them. They've also got a great feature called Treefo which lets us do something for the environment automatically and with minimal effort. The timing and frequency settings are all easy to use and give us control over how our customers receive invites without needing to manually send them out.
Frank .
F
Frank .
07/22/2026
Validated Reviewer
Review source: Organic

Automation and Transparency with Stellar Support from Feefo

I like the automation and transparency that Feefo provides. It's great to have Frazer on the account management side, actively helping us figure out the best ways to manage reviews, request more feedback, and ensure we deliver on what is promised. The initial setup of Feefo was very easy, and it does exactly what it says on the tin.
Verified User in Consumer Services
UC
Verified User in Consumer Services
07/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Insightful reviews platform

The Feefo platform is easy to use, and additional features such as instant comms, allows us to send instant feedback to our customers, and capture the positive emotion in the moment!

About

Contact

HQ Location:
Petersfield, United Kingdom

Social

@Feefo_Official

What is Feefo?

Feefo is more than your typical reviews company. Why? Because we collect reliable and constructive reviews, from confirmed customers, that companies can use to truly discover what they’re doing right, and where they can improve. Feedback that tells consumers what people like them feel about different products and services too. We support 6,000+ brands to create transparent, loyal relationships and deliver exceptional services that their customers can depend on - every time. Our bespoke artificial intelligence, smart profiling, review, and compliance solutions help boost client sales, grow customer bases, and cut churn. A Google Partner, our clients can also improve their search and paid conversion rates. We’re proud to work with companies, large and small, from household names to local heroes. We’re equally delighted to be trusted by millions of consumers worldwide.

Details

Year Founded
2010
Website
www.feefo.com